About Us
For our specialist physicians and administrative staff, who accept patient satisfaction as a principle under all circumstances, the equivalent of service is 'perfection'. A healthy communication environment established with the target audience and brand stakeholders makes relationships long-term and based on trust. Our experienced staff, by using their knowledge in the most accurate and effective way, produces the most ideal solutions that blend classical methods with innovative approaches in all our service areas.
Out Mission
To provide an open, honest and reliable diagnosis and treatment service without compromising scientific, conscientious, ethical and principles.
Our Vision
To be a healthcare group with a management and operating system that ensures continuous development and renewal by using continuous training, measurement and improvement methods.
Our Quality Policy
We offer high standards of healthcare services with the motto “Your Eye Health is Our First Priority” in terms of sustainable quality healthcare services.
Dedicated Team
We strive to ensure your satisfaction.
Satisfaction-Oriented Processes
At Birinci Göz, the entire team works to please its guests.
High Expertise
Birinci Göz's valuable physician staff has the expertise and competence to perform advanced operations.
Current Technology and Infrastructure
We provide healthcare services with the highest technology and infrastructure.
Our Quality Policy
Quality Management Unit
Our hospital’s quality studies are carried out in accordance with the “Regulation on the Development and Evaluation of Quality in Health” and the Health Quality Standards-Hospital set. Our Quality Management Unit; minimizes risks to patients and employees, ensures patient and employee safety, and carries out its studies to develop health service quality at an optimal level based on continuous improvement and development principles and to continue quality studies in health effectively and steadily.
According to the SKS-Hospital set, our hospital’s quality studies are addressed in 5 dimensions.
Corporate Services Dimension; It is the dimension consisting of sections containing standards prepared to ensure that activities related to quality service provision are carried out systematically by creating an effective quality management structure involving all employees in the hospital.
Corporate Structure
Quality Management
Document Management
Risk Management
Corporate Efficiency
Unwanted Event Notification
Emergency and Disaster Management
CBRN Hazardous Management
Education Management
Social Responsibility
Patient and Employee-Focused Services Dimension; It is a dimension consisting of sections containing standards prepared to ensure the basic rights, safety and satisfaction of patients and a healthy working life of employees, and to look at the services provided from the perspective of the patient and employee.
Patient Experience
Access to Service
End-of-Life Services
Healthy Working Life
Health Services Dimension; It is a dimension consisting of sections containing standards prepared to ensure that all medical service processes provided in the hospital are provided within the scope of SKS-Hospital goals.
Patient Care
Medication Management
Prevention and Control of Infections
Cleaning, Disinfection and Sterilization Services
Transfusion Services
Radiation Safety
Emergency Service
Operating Room
Intensive Care Unit
Biochemistry Laboratory
Microbiology Laboratory
Organ and Tissue Transplantation Services
Support Services Dimension; It is a dimension consisting of sections containing standards prepared to create the necessary infrastructure to ensure the safety and continuity of medical service processes.
Facility Management
Hotel Services
Information Management System
Material and Device Management
Medical Record and Archive Services
Waste Management
Outsourcing
Indicator Management Dimension; is a dimension consisting of sections containing standards prepared to ensure continuous improvement of quality by monitoring and evaluating the performance of the determined processes.
Monitoring of Indicators
Department Based Indicators
OUR COMMITTEES and TEAMS
Our committees and teams hold periodic meetings 4 times a year and carry out the necessary improvement studies related to their areas of duty.
COMMITTEES TEAMS
Patient Safety Committee Self-Assessment-Internal Audit Team
Employee Safety Committee Medical Device Management Team
Infection Control Committee Building Tours Team
Patient Experience Committee Blue Code Team
Education Committee White Code Team
Facility Safety Committee Pink Code Team
Occupational Health and Safety Board Red Code Team
Emergency and Disaster Management Committee Drug Management Team
Nutrition Team
Transfusion Team
12
12
Doctor
35
35
Treatment
85000
85000
HAPPY PATİENT
2
2
CENTER